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Returns

Curls.com return information

What is your return policy?

Curls.com offers a 30-day, money-back, satisfaction guarantee on all its products. If you are not completely satisfied with your purchase for any reason, please follow the directions below to return it for a refund. Return shipments must be postmarke

Where do I send my return?

Properly package your return to prevent damage in transit. Use the original Curls packaging if available and include a copy of your invoice. Send your return to:. Curls.com. ATTN: BBI Returns – Shelby. c/o DHL Memphis. 4655 E. Shelby Drive. Memphis,

Are shipping charges refundable?

We regret that we are unable to refund your original shipping charges unless the return was the result of our error.

When can I expect my refund?

Once we receive your return, we will inspect and process it, and issue a refund in the amount of the original charge for the item(s). Please allow up to 14 business days from the receipt of your returned package for your merchandise refund to be proc